Focus on solutions for high growth start ups & leading mid-market enterprises
Deep domain expertise across a broad range of industry verticals
Superior quality and performance
Highly responsive & accomodating account management
Driver to deliver beyond expectations
WHAT WE OFFER TO OUR CLIENTS
FACILITIES AND INFRASTRUCTURE
Sophisticated network monitoring tools to ensure high-availability and to provide trending characteristics
Use of multiple, fully redundant telecommunication carriers
Strict network policy management procedures ensure priority treatment
Enhanced Interior Gateway Routing Protocol is used to route around a point of failure in the event of an outage
Separate security zones are configured for Internet access. Logicalsource 1 utilizes diverse data patths to alternate Internet Service Providers (ISPs) and to provide Internet redundancy.
Utilizes various Instruction Detection Systems (Firewalls) located in the Data Center to provide real-time protection for Logicalsource 1 core network.
Proactive in protecting computers and networks against viruses and malicious code. Logicalsource 1 has standardized on Symantic Antivirus software on all of its workstation to prevent infection from computer viruses.
Employee badges strictly regulated. External visitors are escorted within the facility.
SECURITY GUARD SERVICES
24/7 security guard service in building and facilities
Disables the floppy disk drive on computers used by Agents to prevent unauthorized data downloads. For additional physical security, dedicated servers can be provisioned in locked cabinets as well as other methods depending on the needs of the client.
Logicalsource 1 founded in 2011 with 60 employees. Founder was an expertise in call center industry doing outsourcing services. We are recognized by clients as the benchmark in providing the highest level of quality in customer service. Because of the massive growth of the call center industry over the past years. It is considered as one of the fastest growing sectors within the economy. This development inspired Logicalsource 1 management to have a seat leasing business that will cater the needs of the BPO companies especially the start up BPO’s. This inspiration created the name of Logicalsource 1 Call Center Inc.
To make every BPO company better able to compete with any other business in the industry by providing them a well-equipped facility with the latest in technology .